Privacy Policy

1. Information We Collect

When you use Elexo, we collect:

• Google Account Data: Your name, email address, and profile photo when signing in.
• Contact & Delivery Details: Recipient name, mobile phone number, and physical postal address entered during checkout.
• Order & Transaction Records: Purchased items, total amounts paid, and payment reference IDs.
• Basic Usage Data: Anonymized site visit metrics to improve component availability.

2. Why We Collect It & Who Sees It

We strictly use your information to fulfill and deliver your orders. Your data is shared only with:

• Razorpay: To process secure online card, UPI, and net banking payments (we never store card or UPI PINs).
• India Post: Delivery name, phone, and postal address are printed on parcels for Speed Post dispatch.

3. Data Retention & Deletion

Order records are retained for statutory accounting and warranty tracking. If you wish to delete or anonymize your customer profile, email us at support@elexo.in.